Terms And Conditions
Welcome to Lata Crafting Stories! Before you proceed with using our website and making any purchases, please take a moment to read and understand our terms and conditions. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. General Information:
1.1 Lata Crafting Stories is an ecommerce website based in Bareilly, Uttar Pradesh, India.
1.2 By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Product Information:
2.1 We strive to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability.
2.2 Product images are for illustrative purposes only, and actual products may vary.
3. Ordering and Payment:
3.1 By placing an order on our website, you agree to provide accurate and complete information.
3.2 All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
3.3 Payments can be made through the available payment methods on our website. We use secure payment gateways to ensure the safety of your transactions.
4. Shipping and Delivery:
4.1 We aim to process and dispatch orders promptly. Delivery times may vary based on your location and the shipping method selected.
4.2 Shipping costs will be calculated at the checkout and are the responsibility of the customer.
4.3 Lata Crafting Stories is not liable for any delays or issues caused by external factors, such as customs clearance or transportation disruptions.
5. Returns and Refunds:
5.1 Please refer to our "Returns and Refunds" policy for detailed information on our procedures and conditions for returning products.
6. Intellectual Property:
6.1 All content on our website, including text, images, logos, and product designs, is the intellectual property of Lata Crafting Stories and is protected by copyright laws.
6.2 You may not reproduce, distribute, or use our content without prior written consent from Lata Crafting Stories.
7. Privacy Policy:
7.1 We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
8. Limitation of Liability:
8.1 Lata Crafting Stories is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
9. Consumer Protection Compliance
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, please find the required details:
Legal name of the e-commerce entity: Lata Crafting Stories
Address: C-14-1 B Rajendra Nagar, Bareilly, Uttar Pradesh, 243122
Contact Number: +91 8218175500
Website: https://www.latacraftingstories.in
Email Address: labellata01@gmail.com
9.1 How will the Company contact User?
All notices or demands to or upon a User(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by User(s) on the Platform, or by posting such notice or demand on an area of the Platform that is publicly accessible.
Notice to a User(s) shall be deemed to be received by such User(s) when sent at the address, email or other communication details provided by such User at the time of registration, whether in physical or electronic form or immediately upon publishing of such notice on an area of the Platform that is publicly accessible.
9.2 In case of a call from a person asking for access to User account registered with Company, what should User do?
Company urges the Users to beware of fake offers and fraudulent callers/messengers who may impersonate themselves as representatives of the Company. The Company’s authorised representatives will never contact the Users to demand money for prizes or ask for password/PIN/CVV. In the event you are asked for confidential details by anyone posing as the Company’s representatives, please ask them to communicate with you through email and only respond to emails from labellata01@gmail.com. Please see our Anti Phishing communication available on the Platform.
9.3 Can User disclose its communication through calls with the Company to third parties?
All calls to the Company are completely confidential. However, the Users’ calls may be recorded to ensure quality of service. Further, for training purpose and to ensure excellent customer service, calls from the Company may be monitored and recorded.
10. Governing Law:
10.1 These terms and conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Bareilly, Uttar Pradesh.
By continuing to use our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. Lata Crafting Stories reserves the right to modify or update these terms at any time, and it is your responsibility to review them periodically for changes. If you have any questions or concerns, please contact us at [labellata01@gmail.com].
